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Security Approach

Our network, application, physical, and administrative security technologies and procedures combine to provide a completely secure computing environment. We are committed to keeping your information private and secure. We use industry-leading technologies and policies to protect the confidentiality of your customer data and personal information, and we will continue to update our systems to stay at the forefront of security processes and technologies.

Encryption Between Your Browser and Our Servers
Data in transport is secured with 128-bit SSL3 encryption using VeriSign Class 3 certificates. This is the same industry-standard Secure Sockets Layer (SSL) protocol that leading e-commerce and financial service providers use to encrypt your information so that it cannot be understood by other people. This encryption ensures the privacy of your data as it flows between your Web browser and our servers. Our solutions can enable strong 128-bit SSL encryption with U.S. versions of Microsoft and Netscape browsers, or 40/56-bit SSL with non-U.S. version browsers. Authentication and encryption can be upgraded to include VPN, PKI, and classified encryption for US DoD customers.

Login ID and User Password
To ensure that our members identify themselves in a secure and reliable way, we employ a dual-method authentication system. We require the use of your exact Login ID, and your User Password to log in to our Server. Your login information is stored on our physically secure servers in an encrypted format, which makes it completely unreadable and protected from external harm and fraudulent activity. The Password is chosen by the User and is encrypted so that even our employees and systems administrators cannot access it. We also maintain access logs and other documentation to provide accountability.

Firewalls and physical security
Our dedicated network is located in secure, limited-access facilities and is guarded around the clock. Multiple firewalls prevent unauthorized electronic access to the data environment. Authentication mechanisms and discretionary access controls prevent authorized users from accessing unauthorized data and services.

 

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